Crypto.com Reviews

Crypto.com has an overall rating of 1.5 based on 46 reviews. Customer feedback on Crypto.com is mixed: Crypto.com reviewers highlight positive aspects like user-friendly interface, wide range of cryptocurrencies, competitive fees and rewards, strong security features, which strongly appeal to crypto enthusiasts, casual investors, tech-savvy users, individuals seeking rewards and staking options. However, Crypto.com is often criticized for its slow customer support, withdrawal limits, occasional app glitches and bugs, complex fee structure.

1.5/5.0

46 reviews

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All Crypto.com Reviews (46)
SharleneTaylor
August 02, 2023
"This company is just the worst."
This company is just the worst, especially regarding their customer support. I was mining ETH in the crypto.com defi wallet when I hit a huge snag. While I was trying to swap the ETH I had mined (10,145 USDT), the system unexpectedly logged me out, and it looked like I was no longer mining. In my effort to fix the problem, I clicked on the receive voucher option, hoping it would get me back into the same mining pool. To my shock, I got a message saying the system caught me trying to be in two pools, which was totally not true. I was just trying to keep mining in the same pool. But crypto.com went ahead and froze my 10,145 USDT without giving me any reason. It feels like they’re trying to take my money because they withdrew funds from my personal wallet without my consent.

The message told me to set up a new wallet, which I did. But then they said the only way to get my 10,000 dollars back was to put in another 10,000 dollars. This requirement is just ridiculous and seems like a scheme to rob me of more cash. Why on earth would I need to deposit 10,000 dollars to get back the 10,000 dollars that was taken from me? They say it’s for verification, but they won’t accept wire receipts as proof of ownership. They only demand that extra deposit, which I simply can’t manage. They’ve drained every cent from me, leaving my bank account overdrawn, and now I can’t even cover my rent.

To top it all off, the customer service team has only replied to one of my messages and has been ignoring me for four straight days. They completely brush off any questions or comments I have. This entire ordeal has been a total nightmare, and I still haven’t seen my money. It feels like I’m being punished for not being rich. I’m at my wit's end and might have to spend money on a lawyer. This small mistake on their end is costing me late rent, an overdrawn account, and this awful company just keeps ignoring me and taking my money.

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BrianCaldwell
August 01, 2023
"Exercise caution when selecting who to open accounts with."
I got an email recently from a guy named Stewart Young, claiming he was with Crypto.com. After getting scammed by Wiseholdings before, I was pretty wary when this fella said he could send back 1.2 bitcoin and vouched for Wiseholdings. I tried to contact Crypto.com to check if this agent was legit, but no replies came my way. This makes me think that Crypto.com knows about this person but isn’t doing anything about their shady dealings. If you’re thinking about diving into crypto trading, I suggest you tread carefully with this site. The WhatsApp number I was messaged on was 07564 724486, but I haven’t heard back, which makes me think it’s probably a scam. The calls I got were from some automated 0203 numbers. So, just be careful if you run into this person and keep your eyes peeled regarding Crypto.com.
bigpanda939
August 01, 2023
"WAVEOPTION.IO Experience"
If you’re having trouble with refunds, I strongly suggest getting in touch for help using the title mentioned. I reached out myself and I’m really thankful for the support I got, which has put a smile on my face today.
PaulineBennett
August 01, 2023
"Customer service leaves much to be desired."
The support team is really lacking. I've been stuck waiting for hours and still no word from the chat help. It's pretty annoying that they keep pushing this support option. Plus, they keep rolling out new features that just end up confusing folks, and they seem to profit from the mess-ups when people try to use them.

Even though they replied to my review on Trustpilot, saying they're ready to tackle my issues, I still haven't heard back from the chat support. I really hope others who faced the same problems will share their honest thoughts to highlight this situation.
MichelleElliott
August 01, 2023
"Cassrecovery.org helped me get my refund, and I'm super happy since they thought they had taken something from me. Thankfully, I got everything back."
Heads up: I still ain't seen any cash like they said I would, even now. Watch out, this broker ain't processing withdrawals. I've put in several requests to withdraw but nothing's showing up in my account. Other folks are grumbling about the same withdrawal problems. Thankfully, I was able to secure my refund. I really recommend steering clear of this company.
Kylie.Tucker
July 31, 2023
"An Incredible Stay at the Waterfront Hotel"
I’m excited to tell you about my recent visit to the Waterfront Hotel, and let me tell ya, it was truly a fantastic experience. Right from the get-go, I was welcomed with friendly faces and top-notch service.

The vibe of the hotel was just stunning. The classy decor and well-chosen furnishings made for a posh and cozy setting. You could see the care in every detail, from the lovely flower arrangements to the...
silverostrich814
July 31, 2023
"Total Rip-off! They sneakily drain your wallet with outrageous charges."
Honestly, crypto.com is easily one of the most terrible exchange platforms I've ever encountered. And trust me, I've dealt with my share of sketchy sites before. The ridiculous fees they impose on each transaction, combined with their subpar customer service that hardly ever replies, is just plain unacceptable. If they keep this up, I seriously recommend being careful, as I see their business heading for a major downfall, possibly leaving you stranded with your hard-earned cash.
MarionMorales
July 30, 2023
"Withdrawing Funds Was a Bit Tricky at First..."
I ran into some trouble when trying to withdraw my funds until I reached out for help. I followed the instructions provided, and while it wasn’t a walk in the park, it was set up to keep fraud at bay. After I got the hang of it, my cash hit my bank account in under a minute after I kicked off the withdrawal. I reckon the bad reviews come from folks who might be a bit impatient or stressed out. Here’s the deal: move your funds to your fiat wallet, toss in £1 or $1 into crypto.com’s account with a referral code to link your bank info, and in just a few minutes, you can pull from your fiat account to your bank. The support you need is there; just gotta be patient.
sadwolf758
July 30, 2023
"Price Deception"
I recently stumbled upon some troubling tactics related to price deception. It seems that certain folks or companies are deliberately changing prices to trick customers and boost their earnings. This kind of shady behavior not only shakes the trust between businesses and buyers but also fosters an uneven playing field in the market.

It's really disappointing to witness how these tactics can impact consumers. A lot of folks depend on honest and clear pricing info. With outrageous arbitrage fees on every exchange and a bunch of issues I've faced, I highly recommend steering clear of this platform if you want to protect your wallet.
LouellaMorgan
July 30, 2023
"CassRecovery.org: A Top Resource for Addiction Help"
If you're looking for support with addiction, this site is a real gem. They have a ton of resources for folks dealing with substance issues. The design is super easy to use, so you can quickly find what you're after. The info is solid and really helps you understand the recovery journey. Plus, they've got a bunch of tools and programs to support you on the path to getting clean. Overall, I had a great experience there. And hey, if you have any questions about refunds, just check out my headline ☝ ☝. I reached out for help and was really happy with how it turned out.
MarianHanson
July 29, 2023
"What's with the long wait at Crypto.com?"
I'm super annoyed with how slow Crypto.com is at processing withdrawals. It's been more than 72 hours now, and I'm really eager to wrap this up before I lose my chance with Plutonium Investment.
ArnoldMay
July 29, 2023
"I really enjoyed it. It was amazing."
These folks can be tough, so watch out! I had a terrible time with them. If it weren't for the title of my review making sure I got a refund, I'd be in a bad spot right now.
organicswan386
July 28, 2023
"Dealing with a frozen account for 24 days was a real hassle."
I went through a tough time for 24 days with my account being locked. They cut off my access to my cash without giving a solid reason, saying it was just a routine check. I really recommend you think twice and check out my reviews before you decide to trust them with your funds.
purpleduck153
July 27, 2023
"Recent Changes to Crypto.com's IBAN for Fiat Transactions"
Crypto.com has just changed their IBAN for Fiat transactions, but sadly, they didn’t give enough heads-up or details about what this might mean for a lot of folks. If you missed this update and accidentally sent cash to the wrong IBAN, don’t expect any help from Crypto.com. They’re not keen on offering support or working with the previous bank linked to the old IBAN.
organickoala341
July 27, 2023
"Three Years with Crypto.com: A Rollercoaster Ride"
Having been with Crypto.com for over three years and putting in a hefty amount of cash, I'm now dealing with a pretty annoying issue. My withdrawals are stuck due to a routine check, and it’s been over a month with no word from support on when I can get my own money back.

This whole situation feels not just frustrating but also raises some serious red flags. I urge all crypto enthusiasts to bring this to the attention of the SEC and local financial regulators.

It's worth mentioning that while Crypto.com let me invest and make purchases, they’ve also put a hold on my ability to withdraw. As a long-time customer, I feel left in the lurch and worried about whether I’ll ever see my funds again.

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Crypto.com Q&A

I fell victim to a scam run through the app “Bitcoin Bonus.” I received an email stating that I had signed up for a free Bitcoin mining site. I watched the account grow for about a year, and believed at one point, I had $32,000 waiting to be claimed. Then I received a message saying I had 24 hours to claim the money, or the account would be deleted. I attempted to follow the steps on the site to release the funds, but it asked me to provide a wallet address or cash card number and said there would be a $1640.00 upfront fee to withdraw. I reported communicating through the online chat function of the app, with an account manager named “Amelia”. It also instructed me to use an “express account” so as not to pay Federal Income Tax, which it claimed would be 25% of the profit. When I tried to withdraw, I was told his payout would be broken into two installments, and I would have to pay commissions. But for every stage more money was demanded until I was scammed about 98,000 USDT. Good news is that I got my money recovered through the help of HACKWEST AT WRITEME DOT COM, I promised to let the whole world know about my experience and how I finally got helped.

What do crypto.com, telegram and Kraken have in common or is that a scam extraodinaire?

Crypto.com on forwarded my money to ZBG pro who refused to allow my total withdrawal saying I need to pay 8% tax on all profits. Suspected scam?

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